RBC
2016-2018- Context
- Support customer-facing banking journeys across sign-in, mortgages, investing, billing, foreign exchange, mobile, and personal online banking.
- Role
- Directed front-end development, product architecture, accessibility, and cross-functional delivery across 18 concurrent omnichannel projects.
- Outcome
- Published impact includes 10.3M active digital users, a front-end team scaled from 2 to 20 in eight months, and 90% fewer accessibility defects reaching QA.














